The information that a company distributes is never in a vacuum. Instead, it affects the content of many internal and external processes and, therefore, the content of user documentation in particular. If, for example, developers adjust the functionality of a software package, the interface also changes. Both of these aspects must also be replicated in the product documentation. So why not “simply” connect the two together, for example by coupling the CMS to the development process and using it as an analysis tool for content quality as well? Continue reading
Our guest author Gilberto Picareta recently gave a glimpse of the future in his blog post where he stated that most companies looking to implement augmented reality already have a resource in house that can be absolutely critical to the success of the initiative. This comes in the form of the Technical Writing department, and more specifically its content, where it has been created and managed in a CCMS such as ST4. Continue reading
The current state of ST4 and CDS development, augmented reality demonstrations, a host of workshops and presentations. The NCC Mitte convention centre was once again full to the brim with technical writers, customers, potential customers, SCHEMA employees, partners and an enormous amount of combined expertise all under one roof. If that sounds to you like the SCHEMA Conference 2018, you would be right. Continue reading
Software is always a work in progress and, to make sure we stay on top of our game, we’ve decided to set up a direct dialogue feature. We visit trade fairs where the latest new developments on the market are discussed and we maintain relationships with researchers and experts in the field. But a lot of what we learn about our products comes from customer feedback. Continue reading
From 24th to 26th October 2017, the ICS in Stuttgart again threw open its doors to the TD sector, and we were thrilled to attend once more.
With 4,300 participants and more than 250 presentations, workshops, tutorials and tool presentations, the tekom annual conference is clearly still the main event in the industry. With Intelligent Information and the newly developed standard iiRDS for interactive content delivery at the forefront of the conference, the focus this year was firmly on the future of information preparation, distribution and exchange: exciting topics that are becoming increasingly unavoidable in the field of technical writing. Continue reading
You might have already noticed that in our blog posts about the tcworld conference, we always save the reveal of our biggest new features until last. Last year we introduced you to the project configurator, a component for automatically compiling publications. This year, automation in ST4 is once again the focus – specifically the automation of your authoring workflows. Continue reading
Are manuals and spare parts catalogues an indispensable part of everyday life in your Technical Information department? And do your service engineers or customers groan during site visits if they have to search in several different platforms for the information they need?
If so, then you might want to take a look at our Blue Box on the SCHEMA stand at the upcoming tekom conference in Stuttgart. With Catalog Content Integration, we may well have just the solution you’ve been looking for. Continue reading