Is working with a Component Content Management System really easier?

Do I implement a Content Management System, yes or no? We are often asked this somewhat philosophical question, so we now want to provide a more specific answer. Imagine two technical writers working together in a team in a medium-sized organisation. We’ll call them Thomas and Katherine. Both of them are responsible for the documentation... Continue Reading →

Unconventional routes to high quality – All in a day’s work for Positive Technologies thanks to ST4

The information that a company distributes is never in a vacuum. Instead, it affects the content of many internal and external processes and, therefore, the content of user documentation in particular. If, for example, developers adjust the functionality of a software package, the interface also changes. Both of these aspects must also be replicated in... Continue Reading →

Automated support for quality assurance using Schematron

Quality assurance of technical documentation is often ensured by means of the four-eyes principle. However, time and time again, small errors or imprecisions still find their way into texts, even after careful checking. It would be useful to conduct an automated check according to formal rules, such as upper/lower case in headings. This is what... Continue Reading →

Quality is Free of Charge! Questions & Answers: Quality Assurance at SCHEMA

Many customers who are interested in a content management system make the mistake of only considering price and features during the selection process. Whether one will be satisfied with the purchase in the long run is not defined by the sales person who once presented the system but by the factors that can hardly be... Continue Reading →

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