One IT company. Almost 1,000 employees – over 200 of whom regularly use SCHEMA ST4. We have to admit that what Carmen Plösch reported about SSI Schäfer IT Solutions’ use of ST4 at this year’s SCHEMA Conference made us, as the manufacturer, feel a little proud. SSI Schäfer uses our CCMS across departments. It is a core element of their central information processes, which allows it to demonstrate its full potential particularly well. In this post, we have summarised the most important points from her presentation. Continue reading
The SCHEMA Conference was held in Nuremberg on 9th and 10th May 2017, presenting the best in technical documentation and exciting developments relating to SCHEMA ST4 and SCHEMA CDS. And to top it all, a new visitor record.
Peter Wagner is a consultant for Dakota Systems in Chicago in the US, a company that develops enterprise publishing and content management solutions. Previously he worked for more than 25 years at Siemens Building Technologies in Buffalo Grove in the US. He has a Master’s degree in journalism and is a member of the Society for Technical Communications. In the course of his professional career, he has learned about almost all aspects of technical communication: working as a journalist for a technical magazine publishing house; developing printed manuals and online help, developing user interfaces for Windows programs, and developing and teaching RoboHelp seminars. In 2008 he became the key user for ST4 at Siemens, and told us about his experiences at the SCHEMA Conference 2015. Continue reading
It’s evident that an expert tool such as SCHEMA ST4 is also well received in the world of small Technical Documentation departments, so we have asked another customer to tell us about his experience with ST4 in a “one-person Technical Documentation department.” Here, Marcus Eichhorn, technical writer at Becker-Antriebe GmbH, describes what changed for him when he started using ST4. Continue reading
Looking around in the world of technical documentation, you easily get the impression that systems such as ST4 are only suitable “for larger Technical Documentation departments”. Is that really true? iTAC Software AG decided several years ago to implement ST4 for their one-person Technical Documentation department. Mr. Rohde studied Technical Writing at Hannover University, and has been working for more than 20 years in this job, 12 of which at iTAC AG. In our interview, he explains how they reached this decision and why small and large Technical Documentation departments can profit by ST4. Continue reading