Achieve optimum text intelligibility in technical writing

Imagine that your company produces fan heaters. Winter is slowly approaching and you know that the coming months will be the most lucrative for your company‚Äôs products. You receive feedback from three retailers about complaints from end customers in just one day, which concern the commissioning of the fan heater as well as how to... Continue Reading →

Challenges of software documentation and how to master them

Working with software is nothing unusual in this day and age. There are hardly any professions that can manage without a multitude of digital assistants for communication, organisation, management, design, configuration, control or monitoring purposes. Although software is a practical tool, expert software in particular requires users to absorb large amounts of information, as they... Continue Reading →

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