Beyond DITA

Preliminary Remarks At the second-to-last and again at this year's tekom Fall conference (the largest event on this topic), there were an increasing number of lectures that were critical of DITA. My colleague Marcus Kesseler himself held such a lecture. You can find it here. There were some emotional reactions in various blogs and on... Continue Reading →

A New Expert Interface

In English-language IT projects one quickly comes across the term SME. This acronym stands for Subject-Matter Expert, meaning the people who are knowledgeable about a matter. Those people are not only important for IT projects but also for the authoring process in technical documentation. Without information from development, production, or service a user manual can... Continue Reading →

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