Corporate blog of SCHEMA GmbH

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Intelligent information with machine learning and the SCHEMA Content Delivery Server

Intelligent information is currently a huge talking point at many companies that wish to efficiently communicate content relevant to the situation to their customers or employees, e.g. using a content delivery portal such as the SCHEMA Content Delivery Server. However, the enrichment of content with metadata often involves a high degree of manual work. This article will present ways in which to achieve seamless automation and integration of this process with the aid of machine learning and WebHooks. Continue reading

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Automated support for quality assurance using Schematron

Quality assurance of technical documentation is often ensured by means of the four-eyes principle. However, time and time again, small errors or imprecisions still find their way into texts, even after careful checking. It would be useful to conduct an automated check according to formal rules, such as upper/lower case in headings. This is what the validation language Schematron (an ISO/IEC standard) does. It provides the opportunity to analyse and check text content available in XML, both automatically and with sensitivity to context. Continue reading

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Technical writers, product managers and process managers – they all work with SCHEMA ST4

One IT company. Almost 1,000 employees – over 200 of whom regularly use SCHEMA ST4. We have to admit that what Carmen Plösch reported about SSI Schäfer IT Solutions’ use of ST4 at this year’s SCHEMA Conference made us, as the manufacturer, feel a little proud. SSI Schäfer uses our CCMS across departments. It is a core element of their central information processes, which allows it to demonstrate its full potential particularly well. In this post, we have summarised the most important points from her presentation. Continue reading

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“We’re Getting Very Positive Feedback from the Market.” – The Online Media Designer from a developer’s perspective.

The Online Media Designer (OMD for short) is doubtlessly one of the most exciting new features in ST4 2016. We’ve already talked about it in our blog. In this post, we’ll hear from Matthias Hofmann. He’s the official backlog owner and main responsible person for developing the product. How did it all start with the OMD? What were the ups and downs during development? How does the result look in hindsight? Questions which he’ll answer for us here. Continue reading

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Beyond DITA

Preliminary Remarks
At the second-to-last and again at this year’s tekom Fall conference (the largest event on this topic), there were an increasing number of lectures that were critical of DITA. My colleague Marcus Kesseler himself held such a lecture. You can find it here.

There were some emotional reactions in various blogs and on Twitter. Although DERCOM, of which I am chairman, has published a nuanced view of the DITA discussion in cooperation with Prof. Dr. Ziegler, the following comments represent my personal opinion of this discussion. These comments were also made from our perspective as product manufacturer.
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DITA or No DITA – Answers from 20 Years’ Business Experience

When was the last time you heard or read of DITA? In German-speaking regions, this XML-based structuring standard was touted as the cure for everything in technical authoring again and again. Not so long ago, DITA was a hotly debated topic at tekom conferences as well. But especially in the context of tekom, the hype around DITA has clearly subsided.

The next tekom conference is about to take place, and we’ve decided to contribute to the discussion about DITA at tcworld, the international chapter of the conference, as in the English-speaking world (where the standard was invented) DITA still counts as state-of-the-art. Continue reading