Never rush in: Always think the whole process through!

For around the last five years, the technical communications sector has been focussing more and more of its efforts on a new form of information sharing: content delivery applications. Content delivery is changing A new term for these systems has even been created, namely ‘content delivery portals’ or ‘CDP’. This overarching term covers all portal-like... Continue Reading →

Technical writing on autopilot – workflows & SlimClient in ST4

When a company grows, the way its employees work together changes. Issues that could previously be resolved through the shortest channels now require clear processes to be established. Particularly when several departments are involved in a process, it is important that the different needs of the individual employees are taken into account. For day-to-day work... Continue Reading →

How-to videos in technical documentation – user expectations and possibilities

There's no doubt that how-to videos are gaining in popularity. Even back in 2016, a third of online video users reported that they watched instructional videos frequently or very frequently. Although this survey relates to leisure time and the private sphere, instructional videos also concern the technical communication sector. Instructional videos, how-to videos, maintenance videos...... Continue Reading →

Three editors manage 4,000 documents for 100,000 product variants with SCHEMA ST4

Of the 22 technical writers at SEW-EURODRIVE, three editors deliver 4,000 customer-specific instruction manuals for a particular product line every year. That's an average of 11 manuals a day. For a product portfolio that contains over 100,000 variants, is this even possible? As Anne Kuhsen from SEW-EURODRIVE showed us at the SCHEMA Conference: Yes, it... Continue Reading →

Bosch turbos up – with SCHEMA ST4 as the component content management system for motorsport components

There's no denying that it was a true eye-catcher at the SCHEMA Conference: visitors to the Nuremberg exhibition centre were greeted by the sight of a bright orange Audi touring car parked right in front of the entrance. And with good reason, too. Many of the components inside this thoroughbred racer are supplied by Bosch... Continue Reading →

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